It was almost a year ago when the news broke that some Canon EOS-1D Mark III DSLR cameras have issues with auto-focus in certain shooting situations and there was even a recall. Now Canon has publish a behind-the scenes story about what happened in its Canon Connection issue #4. It is definitely an interesting read. What I found most amazing is the following:

Canon – and I suspect most any company in any industry – is not prone to go out and announce a problem unless there’s a solution to go along with it. This is particularly true for a product that is selling well, and the the majority of customers weren’t having a problem with.

Nice excuse! We can feel sorry for the poor souls who had to suffer through the headaches and pains of dealing with the AF problems. Unfortunately, what was said is likely true.

Posted in: Digital SLR Cameras on September 15th, 2008. Trackback URI
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